Spectacular coastal walking on Flinders Island |  <i>Andrew Bain</i>
COVID-19Travel UpdatesLearn More

Our COVID-19 Safety Measures

What we're doing to keep you safe

The safety of our travellers has always been our number one concern. We have developed a robust operating protocol that builds on its original safety and risk mitigation strategy to bring in new measures around COVID-19 when trips can resume. 

PRE TRIP

  • A risk assessment and minimising plan in the companies greater operational risk assessment and mitigation plan
  • A predeparture questionnaire for participants to complete with specific COVID-19 questions around whether they have travelled overseas within the last 2 months, have complied with any quarantine requirements and disclosures if they have contracted and recovered from the virus or been in direct contact with any person/s whom has been confirmed with coronavirus
  • A response plan developed by the companies medical advisor in the event that a participant presents with coronavirus like symptoms during a trip
  • On arrival for the tour, mandatory temperature testing
  • Issuing all clients with a face mask for mandatory use while travelling in vehicles


ILLNESS 

  • If passenger is showing symptoms, activation of the response plan provided by our medical advisor and immediate isolation from group.
  • Liaison with local medical authorities
  • High levels of monitoring and reporting with possible removal from trip as required

GROUP SIZE

  • Compliance with the local authority in relation to maximum group size


VEHICLE TRAVEL

  • Utilisation of company vehicles only where high controls over deep cleaning can be executed and logs of such activity recorded
  • All participants, including guides,  must wear face mask when travelling in vehicles
  • Any participant presenting with virus symptoms may not travel in vehicle at the same time as other non symptomatic particpants

COOKING

  • Stringent hand washing/santisation before, during and after, food preparation
  • Guides to prepare and serve all food. Passengers not to touch group utensils.
  • Participants are never to assist with cooking.
  • Participants to use the same camp utensils throughout the entire trip.
  • All surfaces to be wiped down twice daily with disinfectant products

SLEEPING

  • All participants who are not travelling as a couple to be issued their own swags.
  • Sheets and pillow cases to be washed between every trip and a deep client treatment of swags occur after each departure

ON TRACK

  • Maintain social distancing procedures on the trail.


TOILETING

  • Toilets to be deep cleaned every day.
  • Clients to be issued with their own toileting kits.

GUIDES & STAFF

  • Vigilant monitoring of staff health, guides who have shown symptoms will not be leading trips
  • Guides will be trained in our COVID-19 response plan that has been developed by the companies medical advisor in the event that a participant presents with coronavirus like symptoms during a trip

 

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